Payment

You can order product on our website 24h/24h and 7d/7d. All the payment that are made by credit card, Paypal, Post card, Post Finance or with bill (550chf max.). Once the payment method is selected, you can proceed to your order payment on the secured interface, which will formalize the sales contract with Chic Cham in a firm and final manner.

A confirmation e-mail will then be addressed to the email address that you rightly provided at registration. A second e-mail will be sent once the order is sent.

Delivery areas

You can choose to have delivery carried out to any place you wish: to your home, your work place, where you are on holiday, friends’ house….

Chic cham delivers to Switzerland only.

For a foreign shipment, please contact us.

Delivery costs and time periods

Orders done online via the www.chiccham.com website are handled daily from Monday to Friday, except for bank holidays. We do our very best to handle and send out the same day all orders placed before 11am, notwithstanding the handling and preparation time of an order can be extended according to the items and may last 1 or 2 working days. You can take into account the time periods for the transporters indicated here below upon receipt of the dispatch confirmation e-mail. In the case of an order which involves one or several products which are not available in addition to one or several products available, an initial dispatch will be done using those products available, a second as from receipt of the missing items in stock. Dispatch costs will only be invoiced once (except for customized rugs, sale and VINTAGE furniture).

You can keep track of your account by logging onto www.chiccham.ch

Shipping costs are automatically calculated on the basis of place of delivery, weight and total volume of the articles ordered so as to ensure you the fairest possible cost.

Delivery to Switzerland

Prices indicated are expressed in Swiss Francs. They include VAT, and exclude other taxes which should be paid for by the purchaser. Chiccham S.A. reserves the right to modify its prices at any time.

Chiccham SA invoices for any order a share in the dispatch costs as follows*:

9 Swiss Francs (nine Swiss Francs) up to 2kg
11 Swiss Francs (eleven Swiss Francs) up to 5kg
12 Swiss Francs (twelve Swiss Francs) up to 10kg
*with the exception of made to measure carpets.

Delivery is carried out by recorded delivery Swiss post. The time period is 3-5 days as from the sending of the e-mail confirming dispatch of the goods.

In the event of delivery of your order in several batches, we shall only invoice dispatch costs once.

FURNITURE: to be taken directly in our show-room or 100 CHF for delivery throughout Switzerland.