Payment & Delivery
You can place your order over the Internet 24 hours a day, 7 days a week. All payments are done by credit card. Once the credit card has been selected, you can proceed with the payment of your order on the secured website which will firmly and definitively formalise the sales contract linking you to chic cham.
An e-mail is sent to you as confirmation of the order as long as there is no error in the e-mail address you have indicated on the registration form. A second e-mail is sent to you once your order has been sent off.
You can choose to have delivery carried out to any place you wish: to your home, your work place, where you are on holiday, friends’ house….
Chic cham delivers to Switzerland only.
For a foreign shipment, please contact us.
Delivery costs and time periods
Orders done online via the www.chiccham.com website are handled daily from Monday to Friday, except for bank holidays. We do our very best to handle and send out the same day all orders placed before 11am, notwithstanding the handling and preparation time of an order can be extended according to the items and may last 1 or 2 working days. You can take into account the time periods for the transporters indicated here below upon receipt of the dispatch confirmation e-mail. In the case of an order which involves one or several products which are not available in addition to one or several products available, an initial dispatch will be done using those products available, a second as from receipt of the missing items in stock. Dispatch costs will only be invoiced once (except for customized rugs, sale and VINTAGE furniture).
You can keep track of your account by logging onto www.chiccham.com.
Shipping costs are automatically calculated on the basis of place of delivery, weight and total volume of the articles ordered so as to ensure you the fairest possible cost.
Delivery to Switzerland
Prices indicated are expressed in Swiss Francs. They include VAT, and exclude other taxes which should be paid for by the purchaser. Chiccham S.A. reserves the right to modify its prices at any time.
Chiccham SA invoices for any order a share in the dispatch costs as follows*:
9 Swiss Francs (nine Swiss Francs) up to 2kg
11 Swiss Francs (eleven Swiss Francs) up to 5kg
12 Swiss Francs (twelve Swiss Francs) up to 10kg
*with the exception of made to measure carpets.
Delivery is carried out by recorded delivery Swiss post. The time period is 3-5 days as from the sending of the e-mail confirming dispatch of the goods.
In the event of delivery of your order in several batches, we shall only invoice dispatch costs once.
FURNITURE: to be taken directly in our show-room or 100 CHF for delivery throughout Switzerland.